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Charging for backordered device

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Charging for backordered device

Chatted with Xfinity Mobile after I noticed charge after order. Was informed they charge for backordered phones. My phone is delayed at least a month and they said it is in their agreement to charge before shipping. Can anyone confirm this?
New Poster

Re: Charging for backordered device

Update:  The payment dropped off, so that is good...I am guessing they will charge when it actually ships.  The support rep gave the incorrect info.

 

Question:  Curious if anyone else has ordered a Samsung Note 10+, if so is your still on backorder?  Thanks.