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Change the day automatic payment comes out

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Change the day automatic payment comes out

I set up my mobile account to cor out of my account on the last business day of the month because that’s when get paid. They consistently charge me a day or two early, messing up my account. I have asked them to change my withdrawal date to the first of the month and have been told they can’t do that. This is crazy. They can’t get their act together and they won’t fix the problem. I was offered a $15 credit. I don’t want money. I just want them to honor the agreement on the day the money is supposed to be withdrawn or change it to a later date. This is crazy. Anyone else experiencing this? If so I’d like to look at a class action suit since they are clearly not living up to their agreement and not finding a solution.
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Regular Contributor

Re: Change the day automatic payment comes out


@Anon1253930 wrote:
I set up my mobile account to cor out of my account on the last business day of the month because that’s when get paid. They consistently charge me a day or two early, messing up my account. I have asked them to change my withdrawal date to the first of the month and have been told they can’t do that. This is crazy. They can’t get their act together and they won’t fix the problem. I was offered a $15 credit. I don’t want money. I just want them to honor the agreement on the day the money is supposed to be withdrawn or change it to a later date. This is crazy. Anyone else experiencing this? If so I’d like to look at a class action suit since they are clearly not living up to their agreement and not finding a solution.

Hi 

 

i Believe that you can not change the due date on your account.  The billing starts when the phone is drop off at your door and  you set it up for the 1st time   What ever date that lands on   So if your phone was drop off on the 25th your 1st billing would be on the 14th or some where around there  and that date can not be changed 

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Expert

Re: Change the day automatic payment comes out

@Anon1253930 I don't have mobile, but see if this link will help you.


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Regular Contributor

Re: Change the day automatic payment comes out


@Again wrote:

@Anon1253930 I don't have mobile, but see if this link will help you.


 

that won't help him.  That for Comcast        You can change your due date with Comcast but if you have  xfinity mobile has far has I no you cannot change your due date at this time your billing starts when ever you set up your phone