The other day my phone was stolen and I have been trying to replace it to no avail. Ive been trying to order a Galaxy A50 and every time I click add to cart it says we are experiencing technical difficulties. I cant order over the phone because I dont have access to one and I cant get anyone on chat. I need my phone asap. Please help.
I apologize with the issues you’re having issues ordering a new phone online.
Please reach out to me via private message. Click on my name ComcastJaredB and from the profile page click on the blue ‘send a message’ button. In your private reply please include the following information so that I may authenticate and access the account;
First and last name, mobile number, complete service address, and the last 4 digits of the pay method on file.