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Can't receive sms/text

Jamesmck123
New Poster

Can't receive sms/text

This has been an ongoing issue.. I have tried to modify all settings, hard resets.. Called support many times. Moto razr 2020.. I can not receive any text msgs. I can send but not receive. I can put my sim in a different phone and I can receive, but keeping it on this phone I cannot.. please help if anyone has any suggestions.