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Can't port my mobile number to xfinity

ckhannarong
Regular Visitor

Can't port my mobile number to xfinity

Hi, I've received my Note 20 today and been trying to port my current number to Xfinity. However, it kept saying that my zip code was not correct. Well it is correct as I also login to my account at my current carrier. Account number, address, pin, everything is correct. 

 

What should I do? 

ckhannarong
Regular Visitor

Re: Can't port my mobile number to xfinity

Customer service has resolved the problem. The number has been ported to xfinity.

 

Thanks