Community Forum

Can’t connect my series 5 Apple Watch, going on 2 months and 10+ hours on the phone with no help?

Highlighted
New Poster

Can’t connect my series 5 Apple Watch, going on 2 months and 10+ hours on the phone with no help?

Posting here to hopefully have @ComcastChrisL helpme too! I'm desperate

Highlighted
New Poster

Re: Can’t connect my series 5 Apple Watch, going on 2 months and 10+ hours on the phone with no help

Having the same issue. Did you get any help?
Highlighted
New Poster

Re: Can’t connect my series 5 Apple Watch, going on 2 months and 10+ hours on the phone with no help

Said I would get a callback from someone "Top Tier" of their technicial support team.......still waiting. I was on the line with them yesterday for 3 1/2 hours. No results.

Highlighted
New Poster

Re: Can’t connect my series 5 Apple Watch, going on 2 months and 10+ hours on the phone with no help

You need to contact Chris like I did, the mobile partner needs to add IMEI to list so you stop getting error