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Apple says iPhone must use iCloud, strip and restore before activation

1949dec
Frequent Visitor

Apple says iPhone must use iCloud, strip and restore before activation

Trying to move from another service provider to xfinity/Verizon. Conflicting opinions from each. Apple says must do a full restore on phone before getting on Verizon. Comcast says no need. Who is right?
wpaulo
Regular Contributor

Re: Apple says iPhone must use iCloud, strip and restore before activation

If your iPhone had been locked by your previous carrier and now unlocked a restore is recommended.

1949dec
Frequent Visitor

Re: Apple says iPhone must use iCloud, strip and restore before activation

i did activation along with comcast tech support step by step - without icloud and then restore. works okay.

Scorpio49
Contributor

Re: Apple says iPhone must use iCloud, strip and restore before activation

Brought over 2 IPhone 8's 2 weeks ago from ATT. Just popped in XM SIM card and activated. Did not restore. I did back up both phones just in case something went wrong. All went smooth.