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Apple Watch SE does not activate on XFinity Mobile

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Apple Watch SE does not activate on XFinity Mobile

Hi @ComcastChrisL , I did not see the button to message you on your profile, so I am sending a question through here. I am unable to activate my Apple Watch SE through my XFinity mobile family plan. I get a message on the fourth step of the process asking me to call customer support, which had a 7-11 hour wait time. I saw hundreds of messages here where you have helped people activate their watches, so I hope you can help me too. Please DM me and I can send my account information.

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Problem Solver

Re: Apple Watch SE does not activate on XFinity Mobile


@viswaspc wrote:

Hi @ComcastChrisL , I did not see the button to message you on your profile, so I am sending a question through here. I am unable to activate my Apple Watch SE through my XFinity mobile family plan. I get a message on the fourth step of the process asking me to call customer support, which had a 7-11 hour wait time. I saw hundreds of messages here where you have helped people activate their watches, so I hope you can help me too. Please DM me and I can send my account information.


You have to post first (like this post) before the Private Messaging option is opened for you.  There also is an option in our profile settings to turn on Private Messenger.  Unsolicited PM's is against Forum Policies so beware.

Joe V
(not a Comcast employee, just another paying customer)