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Apple Watch Family Setup - When will Xfinity Mobile support this?

goleyrob
New Poster

Apple Watch Family Setup - When will Xfinity Mobile support this?

Good morning,

 

I had chatted with an Xfinity representative a month ago who confirmed that Xfinity Mobile supports the new Family Setup for Apple Watch GPS + Cellular.  I purchased an Apple Watch for my daughter only to find out that Xfinity Mobile doesn't support Family Setup.  This is unfortunate; as we wanted to be able to communicate with her outside the home.

 

Is Xfinity Mobile planning to support this in the future?  Is there a proposed time-frame?  

 

Thanks

DaveO3
Problem Solver

Re: Apple Watch Family Setup - When will Xfinity Mobile support this?

Below is a link to carriers who support family setup:

https://www.apple.com/watch/cellular/#table-family-setup

 

I don't see any MVNOs in the list, so I doubt that XM will provide family setup anytime soon, if ever. XM doesn't even support any watches other than Apple watches. 

DaveO3
Problem Solver

Re: Apple Watch Family Setup - When will Xfinity Mobile support this?

Apparently there is at least one recent solution available from Truphone, and maybe even other providers? It's $9.99 per month for unlimited data, voice, and SMS. See below:

https://www.truphone.com/about/newsroom/how-to-add-a-mobile-plan-to-your-apple-watch/


If you are really brave and have eligible watches, then go for it, and let the rest of know if you are successful. 

momodou82
New Poster

Re: Apple Watch Family Setup - When will Xfinity Mobile support this?

Same thing happened to me. I even threatened to switch carrier if in the next few months if they don’t remediate that
goleyrob
New Poster

Re: Apple Watch Family Setup - When will Xfinity Mobile support this?

I ended up purchasing a plan through Truphone and it's working fine.  Thanks for the advice.