Thank you for your inquiry and my sincerest apology for the delay in response. In case you are still needing assistance, let me know and I can look further into this for you.
For other forum users needing this same information, please refer to the link below for a complete overview of the document verification process;
Hope this helps. Don’t wait to reach back out to me if you have any further questions, regarding this or any other topic relating to your Xfinity Mobile service.
dont worry about it you guys make it to difficult to get service i just went to verison and got an iphoone the same day terrible customer service