Contributor
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107 Messages
72 business hour how many days is that?
Going through the unlock process and was told it would take 72 business hours. Not sure how many days that is since it’s business hours and not sure how many of their business hours are in a day?
XfinityLolli
Official Employee
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65 Messages
6 years ago
Hi caryrae73, this is a good question and I will be happy to answer this for you. When submitting a request such as an unlock, it does require 3 business days. I can relate to the breakdown in hours and how it can be a bit confusing. I hope this helps, if you have not received any updates and it has exceeded the time frame, please feel free to reach out so we can check on the status for you.
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caryrae73
Contributor
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107 Messages
6 years ago
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