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Xfinity Website Fails when I try to add Flex

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New Poster

Xfinity Website Fails when I try to add Flex

In my account several buttons advertise Flex as available to my account. I click to add and go to a page with 2 options - Add 1 box for Zero Dollars and 2 Boxes for $4.99/ mo. . In the upper right there is a go ahead button that dissappears if I select either of the options. If then throws an error which says "Select an Option" or words to the like. The options are grayed out - unavailable, and then the "Go Ahead " button dissappears as well. I have tried the website signed in to Chrome, Firefox, and the New Microsoft Edge - All are No Go. 

 

So Hey Xfinity - Ya Website is Broke!

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New Poster

Re: Xfinity Website Fails when I try to add Flex

I have exactly the same problem. I tried a variety of browsers, with ad blockers disabled, etc. Nothing works. It has been this way since April.
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Regular Visitor

Re: Xfinity Website Fails when I try to add Flex

Call customer service the button never worked.