Just got the flex box and can scroll through the language and can't select one. Have followed the steps to factory reset the remote using the * and the i button for 3 seconds and then pressing power, back button and volume down. Tried pressing the mic button to pair it up and still nothing.
Hi All -
For those having issues with language selections, can you try connecting your device over ethernet and then reboot your device before attempting to select the language? Once you have activated you can re-connect over Wifi. Sorry for the inconvenience.
Thanks for letting us know exactly what happened! The same thing happened to me, so I connected with Ethernet. I was getting no response, but in a few minutes the "remote not working?" came up just as you said. So then I followed your narrative and everything happened exactly as it did for you. So far everything is working. Saved a lot of frustration by waiting a few minutes here and there for things to work themselves out.
Ethernet hook up also worked for me! After hooking up with the ethernet and connecting successfully, I then unhooked the ethernet to set up wi-fi connection to Flex. Then moved the Flex back to the orignlal TV.
Thank you for posting this! 😎
Your post was 'the solution' to my activation problems as well. The ethernet cable (and patienly waiting for the box to recognize the remote) is the answer to getting the xr16 remote to function (past the language selection). Even got the Flex to find my wifi.
I am now up and running... into new problems w/ voice control... but that's another thread. LOL.