Community Forum

Re: how to power off xfinity flex box

Highlighted
New Poster

Re: how to power off xfinity flex box

My Xfinity flex box wont stop restarting it turns on the screen shows Welcome then the box flashes and restarts the process over and over
Highlighted
Problem Solver

Re: how to power off xfinity flex box


@Dapt500 wrote:
My Xfinity flex box wont stop restarting it turns on the screen shows Welcome then the box flashes and restarts the process over and over

What if you remove power from the box?

Joe V
(not a Comcast employee, just another paying customer)
Highlighted
New Poster

Re: how to power off xfinity flex box

Ony way I found to fully power off the Flex device is to pull the power plug. When you want to use it again, just plug the power connector back in and the unit will boot back up. I keep my unit unplugged when not in use that way I am assured there is not data usage when not using the device.