how to power off xfinity flex box

[Dapt500]

My Xfinity flex box wont stop restarting it turns on the screen shows Welcome then the box flashes and restarts the process over and over

[jav6joev]

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@Dapt500 wrote:
My Xfinity flex box wont stop restarting it turns on the screen shows Welcome then the box flashes and restarts the process over and over

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What if you remove power from the box?

[raymarsr70]

Ony way I found to fully power off the Flex device is to pull the power plug. When you want to use it again, just plug the power connector back in and the unit will boot back up. I keep my unit unplugged when not in use that way I am assured there is not data usage when not using the device.