Community Forum

Peacock won’t load

Highlighted
New Poster

Peacock won’t load

I just received my flex today from Xfinity and my peacock app will not load please help I’ve read a lot of other posts with the same problem
Highlighted
Regular Visitor

Re: Peacock won’t load

I am having the same issue and just received my flex today. Peacock logo just sits there.
Highlighted
New Poster

Re: Peacock won’t load

I am also having the same problem. Just got the box today.
Highlighted
Official Employee

Re: Peacock won’t load

Can you try rebooting the box a couple times and see if that helps fix the peacock issue?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
New Poster

Re: Peacock won’t load

Hi!

 

I was having the same issue. Went and signed up for a Peacock account on their site https://www.peacocktv.com/, then connected my Xfinity account on the site, and it loaded on Flex after that.

 

Hope it works for you!