Support
Offers
Sign in
New Poster
•
1 Message
Tuesday, October 27th, 2020 1:00 PM
Closed
This conversation is no longer open for comments or replies and is no longer visible to community members.
Responses
Official Employee
1.2K Messages
5 years ago
Try rebooting your box. 4.2 FW is required for Peacock to work on Flex
Gold Problem Solver
26.5K Messages
@ComcastChad wrote: Try rebooting your box. 4.2 FW is required for Peacock to work on Flex
How would a customer determine the firmware version? If it isn't correct, how might the customer fix the problem?
263 Messages
you can check in the about screen from settings or voice command "about" . rebooting the device should pick up the latest FW if connected to the internet
2 Messages
XfinityChad
Official Employee
•
1.2K Messages
5 years ago
Try rebooting your box. 4.2 FW is required for Peacock to work on Flex
0
0
BruceW
Gold Problem Solver
•
26.5K Messages
5 years ago
How would a customer determine the firmware version? If it isn't correct, how might the customer fix the problem?
0
0
XfinityChad2
Official Employee
•
263 Messages
5 years ago
you can check in the about screen from settings or voice command "about" . rebooting the device should pick up the latest FW if connected to the internet
0
0
Kadowa
New Poster
•
2 Messages
5 years ago
0
0