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Netflix not working on Xfinity Flex

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Netflix not working on Xfinity Flex

Just got new cable for my new place and I got a free flex box. Hulu, Spotify, Prime Video, etc, all working fine. But Netflix will start up and then crash before it gets to sign in. I’ve tried turning it off and on, using ethernet cord, etc.
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Re: Netflix not working on Xfinity Flex

I am having the same problem...

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New Poster

Re: Netflix not working on Xfinity Flex

could you pls try out this option to see if it helps:
Settings->Help->ResetNetflix and then select Restart Netflixt to signIn again.

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New Poster

Re: Netflix not working on Xfinity Flex

I just plugged mine in for the second time and nothing. Doesn't work at all. The light is on but nothing shows up on the screen. Yes, I checked the HDMI connections, which works fine for my Roku; yes, I restarted it; yes, I did the test thing. But I guess I'm not gonna be able to use it, or Peacock.

 

It would be nice if Comcast offered an e-mail address or a way to do a work ticket when these issues arise. Our only choices are Facebook, Twitter and some other social media tools I do not use.