Hulu isn’t available to our X1 customers yet, but it will be soon!
I don’t have Xfinity TV but I have Xfinity Internet. Can I access the Hulu app?
Yes, but only if you have an Xfinity Flex device too. Customers can access Hulu on a variety of non-Xfinity devices as well. Information on supported devices is available at hulu.com.
I am a Flex customer. How do I manage my Hulu subscription?
Flex customers must manage their Hulu subscription (this includes upgrading or downgrading your service, as well as unsubscribing) on hulu.com.
In the future, you’ll be able to manage your Hulu subscription through your Xfinity Flex TV Box.
Do I need to register or sign in to use Hulu?
Yes, you can use your existing Hulu credentials to sign in to the Hulu app on Flex. Select Log in once you launch the Hulu app on your TV Box.
If you already have a Hulu account, see the Hulu App on Flex.
To start a new Hulu subscription, visit hulu.com/start/xfinityflex to create an account and then sign in on your TV Box.
How much does Hulu cost?
Aside from the prices for your Xfinity services, Hulu offers two different content plans: an ad-supported plan for $5.99 per month and an ad-free plan for $11.99 per month.
Can I access Hulu + Live TV on X1 or Flex?
No, the Hulu + Live TV service isn’t available on Xfinity devices. Only Hulu’s Video On Demand library is available. Customers who purchased Hulu + Live TV directly from Hulu won’t be able to access Live TV or their Hulu DVR recordings on the Hulu app on Flex.
I forgot my Hulu username or password. How do I find my username or reset my password?
Please go to hulu.com to find your Hulu username or reset your password.
Is Hulu in HD?
Yes, select titles in Hulu’s library content will stream at 1080p or 720p.
Is Hulu in 4K?
No, not currently.
Does watching Hulu count against my monthly Internet data usage?
Yes, Hulu content is streamed from the Internet, and will count against your monthly data usage.
How do I block access to Hulu on Flex?
There are two ways you can set parental controls for the Hulu app:
- Lock TV-MA content under Settings > Parental Controls > TV Rating Locks. Once locked, a Parental Control PIN is required before you can access the app.
- You can block access to the Hulu app using an Application Lock.