Who looked at the design of the UI on the Flex box and thought; " OMG, that is wonderful"?
Did you go over to Amazon and pilfer the people who desinged their horrid UI and say; Look, you know how bad the UI you designed for Amazon is? Yes, well we want you to take that and make it an even worse convoluted mess. Also, make sure to load it down as much as you can to make it bloated and lag.
You don't even have your own Xfinity Streaming app for live tv on your own device...... Really???????
Whoever is running your streaming division, should be fired.