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Flex set-top box delivery

New Poster

Flex set-top box delivery

The modem and cable line installed last week in my house.


I didn't delivered the Flex set-top box yet.


When I supposed to get the Flex set-top box?


Official Employee

Re: Flex set-top box delivery

Hi there! Here is a link on our Xfinity Flex service: I would be glad to take a look into your account to check your order and let you know if you should be expecting any equipment or not. Please send me a private message with your first and last name and we can continue from there.


To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.



I am an Official Comcast Employee.
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