Community Forum

Flex language support

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Regular Visitor

Flex language support

We just hooked up our new Flex box and most things seem to work correctly.  However, my wife likes to watch some Youtube videos and channels of Chinese origin, and the Chinese fonts are not showing up in the Youtube listings.  We just see empty boxes instead of Chinese characters.  Previously, we were using an old Android TV box that didn't have this problem.  Is there a way of downloading additional fonts to the Flex box, or some other workaround?  Since many customers are of an international origin, I am sure this would apply to other languages as well.

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New Poster

Re: Flex language support

Same problem for me. 

 

Unicode support should be included in the box, so at least the foreign characters can be displayed appropriately. 

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New Poster

Re: Flex language support

Gish, Comcast Flex seems the only stream box that does not support Asian characters, why?

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Regular Visitor

Re: Flex language support

I was told by chat agent that flex only support English and Spanish.  Not very multicultural.  This is strange since every other streaming device, such as apple tv, fire tv, PS4 support Chinese characters on Youtube.