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Flex box no longer works

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New Poster

Flex box no longer works

I tried plugging the Flex box into a tv. I goes to the welcome screen but then cuts to black. The white light on the box is still on but nothign else works and nothing happens. 

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New Poster

Re: Flex box no longer works

I've had the same issue since I first tried to set it up.  Just doesn't work.

Nobody seems to have an answer for us.

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Contributor

Re: Flex box no longer works

Can you try pressing the WPS button on the bottom on the box?  This should try and connect your device to a wifi signal.    Are you using a comcast leased modem or do you own your modem?