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Amazon Prime video App is not working on Flex

gsty
New Poster

Amazon Prime video App is not working on Flex

Hi,

 

It used to work for a long time but sometime last month it stopped logging in and just hangs there with the three dots flashing....

I have restarted the Flex, did a system refresh and reset but the problem persists. All other apps are working just fine.

I even deregistered this device from amazon, so that I could re-register it but that has not helped either.

I then cleared the cookies so that i can sign in but it just sits there spinning and does not take to the sign-on page. But it does show the available amazon videos. But I can't sign in 😞

Please fix it.

Thank you,

`g.