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Xfinity Advanced Security is blocking Onedrive and other Microsoft 360 applications

asw88
New Poster

Xfinity Advanced Security is blocking Onedrive and other Microsoft 360 applications

I am having on going problems with Xfinity Advanced security blocking Onedrive and other Microsoft 360 options.  My family needs to be able to access these in order to work/go to school.  I have seen postings going back to november 2020 with this same issue.  Has anything been done to resolve?  I have seen I can open a port but there is no option for Onedrive in the drop down menu - just minecraft, etc.  Please advise.

ComcastJoeTru
Official Employee

Re: Xfinity Advanced Security is blocking Onedrive and other Microsoft 360 applications

Hello asw88. Thanks for joining the Xfinity Forums and for creating a post. We are glad you're here. 
I can assist with troubleshooting your Xfinity Advanced Security issue. This service should not be blocking your OneDrive or Microsoft 360 services. So that we can research/troubleshoot your report, please send me a private message and include your full name and service address, so I can assist you. You can click my name (ComcastJoeTru) to view my profile, and then click "Send a private message" in the upper right.


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