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Damorr00
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Sunday, February 21st, 2021

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XFi App Downtime Pause not working

Feature had worked for a long time, now profile of my daughter shows paused but the devices are still able to connect. How do I fix this? It started a few weeks ago. I have rebooted, removed and reset profiles... still won’t work.

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5 years ago

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T61p

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8 Messages

5 years ago

I'm having the same problem, it does not matter if I'm setting up from my mobile or from my laptop. Additionally the schedule I set up and "apply" often later gets changed to random times.

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CCSelena

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892 Messages

Hey there @T61p, thank you for reaching out. I am sorry for the delay in responding and appreciate your patience while waiting.

 

So we can assist you, please send us a private chat message with your full name and service address to Xfinity Support. To do so, click on the chat icon at the top right of the page.

I no longer work for Comcast.

5 years ago

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