To access xFi, you'll need to upgrade your service/equipment.

[aalgigi]

Hello,

When I try to access xFi features (e.g. change WiFi password), I get the following message:

Upgrade for This Experience
To access xFi, you'll need to upgrade your service/equipment.

It is a new install and the equipment installed appears to be the latest and supports xFi. I am trying to access port forwarding and need access to the xfi app.

Any suggestions on how to resolve?

Thanks.

[aalgigi]

When I try to access xFi features (e.g. change WiFi password), I get the following message:

Upgrade for This Experience
To access xFi, you'll need to upgrade your service/equipment.

It is a new install and the equipment installed appears to be the latest and supports xFi. I am trying to access port forwarding and need access to the xfi app.

Any suggestions on how to resolve?

Thanks.

[peterharlan]

I used to be able to easily open ports by connecting to the modem. Now, in a hillarious attempt to simplify things that should not be simplified, Comcast has found a way to try and get you to pay to access an essential feature. Suffice to say I will be switching to AT&T and recommending all my friends do the same.