I am having the same problem with Onedrive. Has anything been done to resolve this? I see your post and others - it has been months. Why is this still a problem?
Good morning @asw88 and thank you for reaching out! Our team would be happy to assist with your concerns further. Can you please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastAlyssa” and click “Send a message."