Port Forwarding IP Cameras

[nclrr]

I have tried unsuccefully to setup Port Forwards for my WiFi IP cameras.  When I set the Ports up in the XFi app, I select the camera from the list  of devices seen by the XFinity Router and enter the port.  When the app sets up the port it assigns a different IP address than the camera address was assigned.  If I go to my browers and use the IP address the camera is assigned, I can see the camera.  If I use the address for the Port Forward, it times out.

How do I resolve this issue?

[nclrr]

I have tried unsuccefully to setup Port Forwards for my WiFi IP cameras.  When I set the Ports up in the XFi app, I select the camera from the list  of devices seen by the XFinity Router and enter the port.  When the app sets up the port it assigns a different IP address than the camera address was assigned.  If I go to my browers and use the IP address the camera is assigned, I can see the camera.  If I use the address for the Port Forward, it times out.

How do I resolve this issue?

[ComcastMichele]

u/nclrr, thanks for taking the time to reach our to us regarding your port forward concerns. All port forwards can be set up by using our XFI app. Instructions on this process can be found through this link https://comca.st/2Meru7d. Please let me know if you need any further assistance after trying these steps.