The new wifi modem and software on both the app and website do not show all the devices connected to the network. I have refreshed and reset the modem and devices and they still do not show up in the current devices connected list. In fact some list several days and a week as the last connection. Is there a firmware fix?
Hi PhillyGuy46. We appreciate you visiting and posting on the Xfinity Forums. I can assist with reviewing your account and troubleshooting your modem not listing your connected devices. So that I can assist you, please send me a private message and include your full name and service address. To send me a private message click my name (ComcastJoeTru), then click "Send a message".