BigMike77's profile

New Poster

 • 

2 Messages

Wednesday, February 17th, 2021 12:00 AM

Closed

Gateway speed health check button gone

The button to check the speed of the gateway no longer in the Xfinity app for me what happened?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Official Employee

 • 

3K Messages

4 years ago

Hello, @BigMike77. We have a website where you can check your speeds here, https://comca.st/3dD3cim. In the Xfinity app, on the first screen that loads after login, you can see your network name with a little arrow right button. I click on that and underneath the picture of the modem shows: Interne Health, Check your Speeds. You just click there and pick which type of test to run, a Speed to Gateway or a Speed to Device test.

forum icon

New to the Community?

Start Here