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Can't access Xfi

somard
New Poster

Can't access Xfi

I upgraded my modem to the newest one and I am still unable to access Xfi. I get the error message 

 

"Upgrade for This Experience
 
To access xFi, you'll need to upgrade your service/equipment. Learn more about eligibility requirements.
RobertWy
Silver Problem Solver

Re: Can't access Xfi


@somard wrote:

I upgraded my modem to the newest one and I am still unable to access Xfi. I get the error message 

 

"Upgrade for This Experience
 
To access xFi, you'll need to upgrade your service/equipment. Learn more about eligibility requirements.

What is the make and model of your Comcast modem?


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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