Community Forum

xfinity app beta problem showing wrong channel

New Poster

xfinity app beta problem showing wrong channel

Streaming xfinity app on my roku tv.  Everything works except channel 57 (usa) instead that channel is alway showing cartoon network.  What can I do to fix it?

Expert

Re: xfinity app beta problem showing wrong channel


@25christmascaro wrote:

Streaming xfinity app on my roku tv.  Everything works except channel 57 (usa) instead that channel is alway showing cartoon network.  What can I do to fix it?


using a smartphone or tablet and the stream TV app at the same time do the channels match up on programming? (may not be in sync by many seconds)



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: xfinity app beta problem showing wrong channel

I tried that using streaming on my roku tv and on my kindle.  The kindle did show the normal programing for usa network.  But the tv showed cartoon network.

Expert

Re: xfinity app beta problem showing wrong channel


@25christmascaro wrote:

I tried that using streaming on my roku tv and on my kindle.  The kindle did show the normal programing for usa network.  But the tv showed cartoon network.


a comcast official employee will have to help you. they ususally respond withing 72 hours of your post.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!