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two problems no TV and lousy xfinity service

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two problems no TV and lousy xfinity service

First problem: We had a storm last nite, both my TV's are out.  Can someone please check when I will have TV back.

Second problem: I can go anywhere on the internet and watch video's, youtube, cooking and craft websites etc. and I have no problems. I try to watch TV on xfinity website streaming and it has a bumpy ride or it keeps saying "Attempting to Resume" .  I have this problem on both my desktop and my laptop.  So what is wrong?

Expert

Re: two problems no TV and lousy xfinity service


@liliesplace wrote:

First problem: We had a storm last nite, both my TV's are out.  Can someone please check when I will have TV back.

Second problem: I can go anywhere on the internet and watch video's, youtube, cooking and craft websites etc. and I have no problems. I try to watch TV on xfinity website streaming and it has a bumpy ride or it keeps saying "Attempting to Resume" .  I have this problem on both my desktop and my laptop.  So what is wrong?


you may need a home service call to restore your cable signal levles so internet and TV work properly.



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Contributor

Re: two problems no TV and lousy xfinity service

Thank you