Andyr1's profile

Gold Problem Solver

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8K Messages

Wednesday, May 15th, 2019 9:00 AM

Closed

"Tonight" filter does not take timezone into account

On the channel listing for the Xfinity Stream site, you can jump to a 'Tonight' pre-set time. The problem is, it is hard-coded to 8:00pm. That may be fine for the Eastern and Western time zones, but for Central, Primetime starts at 7:00pm.

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Official Employee

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4.2K Messages

6 years ago

Hello @andyross, we appreciate you bringing this concern to our Forums! A few other agents and myself, attempted to duplicate this on our end in the Stream app, but we are not seeing this 'Tonight' filter in question. I do see the dropdown where you can view the schedule for different times and days, is this what you are speaking in reference to? I'm hoping you can please provide me with a little more clarification on where this 'Tonight' filter is exactly located. Thanks! 

Gold Problem Solver

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8K Messages

6 years ago

Tonight1.jpgTonight2.jpg

Official Employee

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7K Messages

6 years ago

Thanks for providing the screenshot examples, andyross. I see that my colleague may not have been able to see that filter setting due to the timezone difference. I checked, and I do not see we have a way to manipulate the filter timezone settings. I will pass along this feedback request to our Video Product team to take into consideration and option to adjust the filter timezone, so you at 7:00 PM can be included in the Tonight filter for primetime. 

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