Xfinity Stream

[AndyJ1]

I tried to stream on my Windows Dell Laptop using chrome and keep getting the message.

Sorry, we're having some trouble

Xfinity Stream is not available at the moment. Please try back soon.

(Error TVAPP-00115)

I can stream on the phone app.

Has anyone solved this issue?

Thanks

[jav6joev]

Have you searched this Forum for similar threads?  There are several current threads discussing Streaming and Chrome, such as https://forums.xfinity.com/t5/Stream-TV-App/Streaming-picture/m-p/3283129#M25102

[AndyJ1]

Yes I've seen this and others. I've turned hardware acceleration off. Not sure how to get to TV to Go. I am trying to play some DVR recorrded materials but can't reach that. I was hoping that a Comcast employee would respond as this problem is not new.

I will search the forum again to see if there are any new solutions.  It's really annoying.

Thanks for responding

[AndyJ1 · Accepted solution]

Interesting my laptop streaming came back.  Not sure if this did it but I went to the DVR TV box and did a refresh, not a restart.