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Xfinity Stream - Error TVAPP-00114 - "Sorry, we've run into a problem."

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Xfinity Stream - Error TVAPP-00114 - "Sorry, we've run into a problem."

About two weeks ago, Xfinity Stream has stopped working in my Chrome browser.  I receive the following message:

 

Sorry, we've run into a problem.

The good news? We can take care of it right now. First, you'll need to sign out of your account.
When you sign back in it'll be fixed. Ready?

(Error TVAPP-00114)

 

I've logged out and back in, restarted Chrome, made sure Chrome was up to date, and restarted my laptop.  None of that worked.  The funny thing is that Xfinity Stream works just fine in Microsoft Edge.  I would just prefer to keep using Chrome instead of loading up a different browser just to stream Xfinity.

 

Thanks.

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New Poster

Re: Xfinity Stream - Error TVAPP-00114 - "Sorry, we've run into a problem."

Were you able to find a fix?

I'm a new xfinity customer and having the exact same issue. However I have tried several different browsers and get the same error code on all of them.

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New Poster

Re: Xfinity Stream - Error TVAPP-00114 - "Sorry, we've run into a problem."

Having the same exact issue 😞
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Re: Xfinity Stream - Error TVAPP-00114 - "Sorry, we've run into a problem."

Hi I am having the same issue. I have exited the app, restarted my computer, cleared cookies and data, restarted again, waited a few days to see if it would fix itself and it hasn't. Were you able to find any solution to this error? 

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Expert

Re: Xfinity Stream - Error TVAPP-00114 - "Sorry, we've run into a problem."


@mariatvdash wrote:

Hi I am having the same issue. I have exited the app, restarted my computer, cleared cookies and data, restarted again, waited a few days to see if it would fix itself and it hasn't. Were you able to find any solution to this error? 


operating system (example: windows)? version (example:64 bit windows 10)? Browser brand and version? have you tried the Chrome browser after making sure it is updated to latest version?



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