Xfinity Steam Wont Load on Updated Mac

[natroman]

Last night it cut off a video I was watching and since then, each time I try to access the Xfinity Stream on my Mac it stays on the blank loading page with 3 dots. It works on my phone, just not on the computer. I tried in safari, chrome, and firefox, and all do the same loading screen. I cleared all history, cookies, and cache and no luck. It is frustrating that I can't access the page to watch anything. Other pages on Xfinity like email do work and other videos play on other sites. 

[Rustyben · Accepted solution]

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@natroman wrote:

Last night it cut off a video I was watching and since then, each time I try to access the Xfinity Stream on my Mac it stays on the blank loading page with 3 dots. It works on my phone, just not on the computer. I tried in safari, chrome, and firefox, and all do the same loading screen. I cleared all history, cookies, and cache and no luck. It is frustrating that I can't access the page to watch anything. Other pages on Xfinity like email do work and other videos play on other sites. 

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have you updated chrome? do you have popups enabled? what version chrome? 32/64 bit? did you right-click on the lock icon in the address bar and enable flash (allow)? 

[natroman]

Updating chrome did work, thank you!!