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Unable to stream on MacBook Air

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Unable to stream on MacBook Air

Been Unable to stream on my MacBook via xfinity.com/stream since late last year. when using Chrome I get the following error (tells me to clear my cache also):

error Tvapp-00100

When I use Safari it just sits at the “Now connecting to your entertainment experience” screen with the 3 dots scrolling forever.

I see a bunch of archived issues like this over the past year or so, but I’m unable to get it working - I’ve tried lots of the suggestions so far.

Any solution I haven’t found??

TIA