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Streaming Channels Gone, Error getChannelMap.

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Streaming Channels Gone, Error getChannelMap.

I've always been able to use the Xfinity Streaming app, however today I'm getting a message that says, "It looks like your plan doesn't include any channels. Luckily, there's an easy fix..... etc.).  In the bottom right it says, "(Error getChannelMap.)" . Can anybody help?

Expert

Re: Streaming Channels Gone, Error getChannelMap.


@JeanieG1 wrote:

I've always been able to use the Xfinity Streaming app, however today I'm getting a message that says, "It looks like your plan doesn't include any channels. Luckily, there's an easy fix..... etc.).  In the bottom right it says, "(Error getChannelMap.)" . Can anybody help?


did you by chance return your last x1 set top box planning to use the roku devices etc?



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