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Rented movie stopped playing

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New Poster

Rented movie stopped playing

Why did the rental stop playing?  Not able to play, or download. How can this be fixed?

 

 

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Regular Visitor

Re: Rented movie stopped playing

On-demand movie on PC failing for me.

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Silver Problem Solver

Re: Rented movie stopped playing

Hello iro0408, I would like to help with your movie rental issue. Could you please send me a private message with your full name to begin?

 

Hi Davek3, was the On-demand movie a rental, please let me know if you are still experiencing issues.

 

Thank you 

 


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
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Silver Problem Solver

Re: Rented movie stopped playing

Hello iro0408, I haven't heard from you but please reach back out if you need assistance in the future. We are here to help!

 

Thank you 


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!