jjenkins23's profile

New Poster

 • 

2 Messages

Thursday, October 10th, 2019 7:00 PM

Closed

Re: Wrong TV guide!!!!!

I don't have an Xbox, but same problem. Channel lineup wrong on my computer. I call and is connected with people who can't get a grip to what I'm saying. So I go to Chat..same thing. I asked what state was he in...India!!

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

24.6K Messages

6 years ago


@jjenkins23 wrote:
I don't have an Xbox, but same problem. Channel lineup wrong on my computer. I call and is connected with people who can't get a grip to what I'm saying. So I go to Chat..same thing. I asked what state was he in...India!!

if you have rebooted the desk/laptop and the time is set righton the PC call 800-Comcast and select billing and ask the agent to verify that your account location is accurate and ask for a deep account background database refresh to be peformed.  otherwise an official Comcast employee will usually reply within 72 hours of your original post.

forum icon

New to the Community?

Start Here