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@Gargoyle1369 wrote:
I can’t play my Amazon Prime purchases through the Prime App on my Xfinity box. Done all the troubleshooting steps, reboot, unregistered, reregister the tv. I can play them using my Samsung Tv remote through the smart hub but not using the xfinity remote. Get error code 9068. This just recently started happening. Was fine 2 days ago.
you posted in the streaming website but seem to be speaking of the amazon prime app on X1 or Flex. which?
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
