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Playback Stream Error 2

New Poster

Playback Stream Error 2

What is this error?

Official Employee

Re: Playback Stream Error 2

Hello Vfermon. We appreciate you visiting and posting on the Xfinity Forums. I can assist with troubleshooting your Xfinity Stream Playback error. To get started, please send me a private message and include your full name so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.
 


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Regular Visitor

Re: Playback Stream Error 2

I have this same issue
New Poster

Re: Playback Stream Error 2

Same issue for me. Haven't been able to stream any of my recordings for at least the last hour. All recordings result in Error TVAPP-00306

New Poster

Re: Playback Stream Error 2

My stream is not working
Expert

Re: Playback Stream Error 2


@Denis4 wrote:
My stream is not working

are you getting an error message and error numbers? what browser? what PC operating system?



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Playback Stream Error 2

@Denis4 wrote:
My stream is not working

are you getting an error message and error numbers? what browser? what PC operating system?

^^^This

 

Hey Folks, let's us know your exact error and when it happens as well as the web browser and your device so I can help troubleshoot. 

 

Thanks, 

 

Ken


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New Poster

Re: Playback Stream Error 2

I am getting "Playback Stream Error :: 2  We're sorry, something failed with the playback stream" when trying to stream movies I have purchased through the app.  I am on an iPhone with iOS 12.3.1 and just updated to version 5.10.1.1.1381 of the Xfinity Stream app.

Expert

Re: Playback Stream Error 2


@bradleyjdb1701 wrote:

I am getting "Playback Stream Error :: 2  We're sorry, something failed with the playback stream" when trying to stream movies I have purchased through the app.  I am on an iPhone with iOS 12.3.1 and just updated to version 5.10.1.1.1381 of the Xfinity Stream app.


you posted on streaming website area and the stream website won't work for smart devices. you can use the Xfinity Stream TV app.



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Playback Stream Error 2

Hello, all. We have not heard back from you. If you still need assistance, please feel free to start a new public thread.


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