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NO favorite movies showing up on xfinity stream website or app

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Regular Visitor

NO favorite movies showing up on xfinity stream website or app

So whenever i go to the Xfinity Stream website or the app on my kindle fire or my phone, under "saved" and then "favorites" the only things that show up are my favorite tv shows and sports teams. Whether I add movies to my favorites on my cable box or on the app/website they never show up. This has been happening for months. any fixes?

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New Poster

Re: NO favorite movies showing up on xfinity stream website or app

Same issue. Even installed on a device that never had it installed, still no movies.

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Silver Problem Solver

Re: NO favorite movies showing up on xfinity stream website or app

How are you making a movie a favorite?


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I am just a customer, volunteering my time to help other customers here in the Forums.
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New Poster

Re: NO favorite movies showing up on xfinity stream website or app

On the box as always. They show when viewing favs in the box but when trying through the Stream app nothing but fav shows and sports teams show. I have over 500 movies saved between apps and On Demand. New favs add fine on the box but nothing will show for movies selected. Only shows and sports. Exact same issue as op.
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Silver Problem Solver

Re: NO favorite movies showing up on xfinity stream website or app


@railamaar wrote:
On the box as always. They show when viewing favs in the box but when trying through the Stream app nothing but fav shows and sports teams show. I have over 500 movies saved between apps and On Demand. New favs add fine on the box but nothing will show for movies selected. Only shows and sports. Exact same issue as op.

I tried some things and it appears they have changed the way we see things.  Try as many things as you can think of.


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!