I don't have the envelope to send you a private message I've researched all of the answers on this issue and none of them have worked for me. I was on the phone with Comcast for over an hour and a half today and no fix. Here is the error message I'm receiving on all of my Roku devices when I launch the Xfinity streaming app. I've checked the serial number of my router and it matches my Comcast app information.
"This device can only access Xfinity Stream on your in-home Xfinity Wi-Fi. Use the app on your smartphone, tablet or laptop to watch on the go anytime you like - Error createDrmSession.403-102"
Can you private message me so I can send you my account information to look into this for me please? Thank you!!
The message link is on the right side of the profile; sometimes it is difficult to see. Here is an example:
Hi, Kellieg70! Welcome to our community! I can definitely check your account and see what causes an Out-of-Home error. I got your private message (Thank you. @RobertWy) and will reply back in a second.
@Kellieg70 - In your last message you mentioned that your issue is resolved. I hope you haven't had any issues but if you do - please feel free reach me at any time. Have an awesome week 🙂