Community Forum

ESPNHD TV Go won't work in Chrome

Highlighted
New Poster

ESPNHD TV Go won't work in Chrome

Every other TV GO channel works, but ESPNHD just sits loading. Hardware acceleration is turned off. 

Highlighted
Expert

Re: ESPNHD TV Go won't work in Chrome


@Xanthis316 wrote:

Every other TV GO channel works, but ESPNHD just sits loading. Hardware acceleration is turned off. 


do you get an error or some text on a stream? what if you try same tvgo channel on a smart device (phone/tablet)?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
New Poster

Re: ESPNHD TV Go won't work in Chrome

No text or error. Just the three bubbles loading screen. Never goes away. The channel works fine in Microsoft Edge and on the mobile app. 

Highlighted
Expert

Re: ESPNHD TV Go won't work in Chrome


@Xanthis316 wrote:

No text or error. Just the three bubbles loading screen. Never goes away. The channel works fine in Microsoft Edge and on the mobile app. 


I just tested and works fine. is this on a windows 10 updated PC?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
Silver Problem Solver

Re: ESPNHD TV Go won't work in Chrome


@Xanthis316 wrote:

Every other TV GO channel works, but ESPNHD just sits loading. Hardware acceleration is turned off. 


What URL are you using?


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!