New Poster
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4 Messages
Connect to in-home wifi to watch
I am attempting to watch a show on CBS via xfinity stream and get the error message:
Connect to in-home wifi to watch
I am at home and connected to my wifi.
Is there something else I need to do?
Rustyben
Expert
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24.6K Messages
6 years ago
did you try a different device (like a phone/tablet)? same symptom? check your modem/gateway's HFC MAC address and compare it to the 'serial number' shown on the myAccount app, internet tab for the modem. is it exactly the same character by character?
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sunshinesalbel
New Poster
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4 Messages
6 years ago
I am on a laptop- some channels are available to watch and some show the "connect to home wifi" error.
I am using my laptop and wifi connection to access this forum and it seems to be working just fine.
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