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Comcast "Working on TV app watchin Non TvGo stations" -home wi network

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giantssfan
Frequent Visitor
‎01-21-2019 12:59 AM

Comcast "Working on TV app watchin Non TvGo stations" -home wi network

Says i have to watch on home wii fi network for non tv to go stations. Example Kron4 a San Francisco station the watch button is grayed out not watchable but USA and TNT can be watched. Anybody else having this problem esp in 94087 Sunnyvale,CA. Thanks for any replies.

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RobertWy
Silver Problem Solver
‎01-21-2019 09:24 AM

Re: Streamin Ap-Cannot watch ALL Non TV to Go stations.

@giantssfan wrote:
Says i have to watch on home wii fi network for non tv to go stations. Example Kron4 a San Francisco station the watch button is grayed out not watchable but USA and TNT can be watched. Anybody else having this problem esp in 94087 Sunnyvale,CA. Thanks for any replies.

What device are you using?

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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giantssfan
Frequent Visitor
‎01-21-2019 03:46 PM

Re: Streamin Ap-Cannot watch ALL Non TV to Go stations.

Ipad

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giantssfan
Frequent Visitor
‎01-23-2019 03:47 AM

Re: Streamin Ap-Cannot watch ALL Non TV to Go stations.

Finally got level tech 2 to admit that Comcast is aware of this problem and various methods like making a new account or modem reset dont work.

 

Said aware of problems for 5 days and working on it and of course no time frame as to be fixed.

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giantssfan
Frequent Visitor
‎01-29-2019 12:27 AM

Re: Streamin Ap-Cannot watch ALL Non TV to Go stations.

Finally Comcast got around to fixing it.

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