Community Forum

Can't get into Stream Portal to watch Netflix

Highlighted
New Poster

Can't get into Stream Portal to watch Netflix

I have a Chrome notebook and am trying to watch Netflix on it. Every time I try to log into the Stream Portal I get this error message: (Error ftde.cima-pil.activation-code-timeout). It tells me to sign out and the problem will be fixed, but it never is. I don't see Netflix in the portal when I'm not logged in, and I have to log in to search for it.

Highlighted
Expert

Re: Can't get into Stream Portal to watch Netflix


@holly_mikkelson wrote:

I have a Chrome notebook and am trying to watch Netflix on it. Every time I try to log into the Stream Portal I get this error message: (Error ftde.cima-pil.activation-code-timeout). It tells me to sign out and the problem will be fixed, but it never is. I don't see Netflix in the portal when I'm not logged in, and I have to log in to search for it.


chromebook users should use the chrome web page and for example tv.xfinity.com website



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!